We currently offer shipping via the United States Postal Service and UPS. We do real-time calculations for shipping costs against both providers with the cost being determined by the weight of the shipment and where it is being shipped to.
Every attempt will be made to ship orders no later than one business day from when order was shipped, excluding U.S. Postal holidays. Customer's who's orders cannot be shipped in this timeframe will be contacted via e-mail, advised of the delay and given the opportunity to accept a split shipment or wait for all elements of the order to be shipped at the same time.
Please note that due to current legislation in certain states and countries, we are unable to ship tobacco products to those locations listed at the bottom of this page
. United States customers in states other than California are responsible for paying any tax levied by their state. International customers will be responsible to pay import duties levied by their state. Requests to ship tobacco products to countries outside of this list will be accepted but it may take 2-5 business days to get approval from our international shipper to send tobacco into that country. Please note also that all tobacco products, until we have confirmed the age of the buyer via external methods, will be shipped with Adult Signature Required to ensure that the receiving part is of legal age to receive these products. In accordance with California Senate Bill 39, an adult signature is required for any deliveries to California residents. As such, we will call the purchaser after 5:00pm (Pacific Time) to confirm the order before it is shipped to a location in California.
APO/FPO User Note:
We fully support our men and women in the US Armed Forces and will gladly ship to any APO or AFO address via the US Postal Services. Accurate prices should be quoted for any APO/FPO addres now.
UPS is our preferred solution for shipping; it is the ONLY option we make available for international shipments. We feel that UPS gives our customers not only the best price but also provides much greater assurance of safe delivery than USPS does.
If you are order lighter fuel (butane or liquid) from us, it will be shipped to you via UPS only. If you select a shipping method other than UPS for an order that includes fuel, we will choose the correct shipping method for you.
United States Postal Service (USPS)
In most cases, the following shipping options will come up as a result of the real-time lookups of shipping information from USPS:
U.S. Postal Express - aka Express Mail® - this is the post office's fastest delivery product. Includes delivery to most addresses in the U.S. including PO Boxes and military addresses with Sunday and holiday deliveries available in most locations as well.
U.S. Postal Priority - aka Priority Mail® - provides an average delivery time of 2 to 3 days in the continental United States. Saturday and residential deliveries performed at no extra cost.
U.S. Postal Parcel - Use Parcel Post® when value is most important. Orders small and large can be sent using Parcel Post® to any address in the United States including PO Boxes and military addresses. Saturday and residential deliveries performed at no extra cost.
States we can ship tobacco to:
- American Samoa
- District of Columbia
- Federated States of Micronesia
- Marshall Islands
- New Hampshire
- New Jersey
- New Mexico
- New York
- North Carolina
- North Dakota
- Northern Mariana Islands
- Puerto Rico
- Rhode Island
- South Carolina
- Virgin Islands
- Washington - currently only cigars.
- West Virginia
States we cannot ship tobacco to:
Countries we can ship tobacco to:
- Czech Republic
- Faroe Islands
- Hong Kong
- New Caledonia
- New Zealand
- Puerto Rico
- Republic of Korea
- Russian Federation
- South Africa
- United Kingdom