I just wanted to say that I received my order today and I am really pleased with my new Brindisi Pipe Kit! I smoked half a bowl of some Borkum Riff Bourbon Whiskey and thought I was in hog heaven!!! I am new to pipe smoking (been smoking cigars) and I've got a lot to learn and you got me started off on the right foot -Thanks a billion for the great service and products.
Rick
My order is arrived in good condition. I am very pleased with the good quality of the merchandise and services and I will come back. Thank you very much
Radu G.
Romania
Sir or Ma’am,
I just wanted to thank you for the fine starter kit I received. It has been a pleasure, learning this new hobby during our deployment. You surely provide the finest quality of tobacco. I have enjoyed every flavor in your English II sampler. I look forward to visiting your store whenever we return from deployment.
Best wishes,
Andrew L.
I just wanted to say thank you Mr. McLaughlin, for your immediate response and courtesy. Rarely, (in this day and age) do you see such dedication to customer service! My wife told me that when Katie (my daughter)ordered my pipe, they were VERY pleased with your company's service. She said that you responded to my daughter's questions within a few minutes, and were as attentive and considerate to them as you have been to me. I just wanted to say thank you, and that you have just earned a lifelong customer.
Thanks again,
Keith R.
Hallo to USA,
the parcel was delivered. Excelent service! Thank you
Bedrich M.
Czech Republic
thank you your fast service on my 3 pipes i will gladly let people know how great you are to do business with once again thank you very much
Mike R
Dear Sir,
I received the pipe part of my order today; the rest of the order was received a few days ago. I loved everything you sent. It was all wrapped perfectly and came in excellent condition. I will definitely be ordering from your shop again; service was professional and quick! Furthermore, I will recommend your establishment to every pipe smoker that my husband knows!!!!!
Have a wonderful holiday season from a very satisfied customer!!!!
Cheers!!!
C. Sams
Third consecutive year I've ordered Meerschaum gifts from your company and I am still delighted with your quality pipes and service. Your Meerschaum pipes are so well received that several friends have begun Meerschaum collections! Thank you for providing exquisite, yet affordable, Meerschaum pipes that will be cherished for years to come. Warm Regards, Bobby S.
If this is Tom, the pleasure was all mine. Your help was invaluable and you can rest assured that any future tobacco-related products I ever order will originate and be consummated by Tobacco-barn.com. You guys are truly a class act, and I appreciate your time, effort and attention to detail. As, I am sure, my grandfather will...his thanks in advance are expressed....
Thanks again. 'Till next time...
A.
I did present Captain T. with the pipe on Thursday and he really likes it. He spent the entire following day telling all 20 of his pilots how much he appreciated the gift.
Thanks for outstanding attention and customer service you provided on this project. I look forward to using you again for my retirement pipe and other gifts for departing commanding officers.
Thanks,
Kevin R.
First I wanted to express my delight with your store. I came in for the first time this weekend and had the best experience by far. James was a pleasure to talk to, and it was nice to be able to talk to somebody who knew about pipes. I was able to pick up a great estate churchwarden for an outstanding price. I was also able to enjoy a bit of time in your lounge. It was a great experience, and even my wife enjoyed her time there with me. Thank you for creating such an environment and I hope to be back very soon.
I took with me a small sample of a blend that is not on your website, and was hoping to get some insight as to what type of tobacco is in the blend. I believe it was called " brushcreek". I could be wrong on the name since I forgot to write it down. I plan on coming back soon to get more since I really enjoyed the bowl I had. I was hoping to find out a bit more about this blend. There wasn't much left when I got my sample so it is a bit tough to guess what tobacco types are in this blend.
Warm regards,
Corey K.
Ron,
I wanted you to know the cigars were delivered to my friends house last night (didn't dare have them delivered to my house). She said they look great. She sent me a picture and I couldn't agree more. I can't wait to see them in person. Thank you so much for all your help and customer service. If anyone asks where I got them, I'll be sure to give you guys a raving review.
Thanks again. This is the special touch I was looking for in surprisng my husband for his 40th birthday.
Becca
Ron -
The pipes arrived this a. m.
Please pass to all who had a hand in this transaction - my heartfelt thanks and outstanding customer service. Not knowing me from the guy next door and taking care of me the way you did is sincerely appreciated.
All the best,
Mike
Hello
My name is Eric, and I am a devote tobacco barn customer. I am happy with this shop that I refuse to shop anywhere else. I love the lounge, wide selection and picking Tom's brain! (Hi Tom!)
I was just looking over the website, and I noticed that many of the shops pipe blends lack description. I really wish there was info like type of cut, tobacco type, and a taste summary. This would help me when researching tobaccos online, even though I sample the tobaccos in the shop. I have found that some of your blends rival those of many higher priced blends and I think this would bring some more credibility and interest to these house blends.
Thank guys, love the shop and I hope to be bringing my future son and future future grandson here. This is becoming a place of tangible history!
Dear Ron,
Just for letting you know that this morning I received the Dunhill Pot mentioned below.
It is exactly as nice as expected and in very good condition. I am especially pleased that the newish Lucite stem is not of the hard and brittle kind.
Thank you very much for your very swift handling of this purchase – I will keep a eye on your web-site for possible future buys.
Kind regards
Christian P.
Denmark
Dear Tom: Pipes arrived OK. Great selection. Thank you! I like one of the pipes so much that I would like to order a duplicate - just in case.
Thanks, Tom. Nice talking with you. Merry Chistmas!
Carl H.
Hello there Sir,
I just wanted to thank you for the order you placed for me. It has arrived JUST in time for Christmas. My husband is coming to visit us from Iraq for the holidays and I really wanted this here for him. You did a great job and the pipe is Perfect! You were right the Bjarne Viking Pipe was the way to go. The box smelled very good so I am sure he will enjoy the tobacco blends.
Have a wonderful holiday. Thank you for all of your help.
Sincerely,
Jennifer C
I received this pipe today. The pipe is magnificent, the case is out of this world. I am so happy there are no words to describe. I will order tons more pipes as soon as I deal with Christmas. Super happy, can't wait to light up.
Sincerely Harry V.
[BTW] not all communications have to be complaints. bye.
I just wanted you to know that it's rare to find anyone at a store, in person, by phone, or via the internet who has been as helpful as you. Then again, I always love shopping with ya'll.
Thanks again, Jessica
Subject: Zippo Belt Buckle
Just to let you guys know i've recieved my buckle today and i'm really happy with it. Thanks guys :-)
Alex F.
Shipment got here overnight
Thomas, Thanks for getting my pipes and tobacco out yesterday! I am sitting smoking my new Meerschaum "Claw" pipe and loving it now as I write this. My next door neighbor is blown away at how nice his new "Bulldog" meerschaum smokes. He was smoking out of the same briar pipe 7-8 times a day.
Regards, Caston
A Million Thanks!
Greetings from Traverse City, Michigan! I just have to let you folks know that I am completely blown away by your fabulous service. The other day day, after browsing your great website, I sent an email asking a couple questions about pipes with filters. Within an hour, I received a reply, which is amazing in itself. But even more amazing was the fact that you offered to call me--on your dime!--to personally answer my questions. The very next day, after I sent you my phone number, I received a call from Tom Cotton (I believe that was his name) [It is actually Cottom - editor]. Tom was incredibly gracious and knowledgeable. And he answered all my questions clearly and thoroughly. That very evening, I placed an order through your website for a pipe, a tobacco sampler, and a KGM Vector pipe lighter. Within twenty-five minutes of placing the order, I received an email saying that the order had already been shipped! That was impressive, indeed! But imagine my surprise, when only two days later, I received my shipment all the way from California! Everything was packaged well and arrived in perfect condition. In fact, I'm enjoying the first smoke on my new Savinelli "Tobacco Barn 2007" pipe as I type this message. All this to say, that I am totally impressed by the friendliness of your staff, the quality of your merchandise, and the speed of your service. Without a doubt, this was the most pleasant and trouble-free online shopping experience I've ever had. I will definitely be a repeat customer. Thank you very much!
David P.
Pipe arrived today, and I am very pleased with it. Thank you again for your corteous service, prompt assistance and great value.
Best,
Henrik N.
I am thrilled with my recent purchase of a standard rusticated (Cottom's Choice 2008 Annual Pipe), so thrilled that I may want to buy another.
Stanley N.
Just wanted to drop a note to say "Thank You"
The Mahogany Calabash #2 pipe is great.
Your price was excellent and the quality of the item outstanding.
I couldn't believe that the item arrived in 2 days.
Again, thank you. I will recommend your fine business anytime.
5 stars.
Marty F.
I placed an order with you guys and I constantly had problems getting my card to clear. You guys patiently helped me troubleshoot it and get everything squared away. I just wanted to say thanks, and that your customer service was great. I will definitely be looking at your shop again when I'm ready to buy some more stuff ...that shouldn't take too long haha. Thanks again.
Jordan K.
Hello 2 pound my order arrived yesterday and today - thankyou very much. Only 8 days since sending - must be some sort of a record for Canada Customs. ; I'll order in another month or so when I'm down to 1 pound. Love this tobacco.
Daryl S.
I surely do enjoy the Anniversary blend- it's my favourite. My friends, even the non-smokers also enjoy it. My brother, who hasn't smoked a pipe in 30 years, had to have a bowl full himself after smelling mine.
Darryl S.
Just wanted to let you know that I placed an order through your site, and I found it very easy to use. I thought your prices were great too. Looking forward to getting my first Meer from you guys. Thanks.
Jordan k.
Thank you Susie for making the effort in finding the last varga girl collectible you had in stock. i am already impressed with you and the Tobacco Barn and look forward to ordering from you again. Have a great holiday, and a Happy New Year to you all.
Sincerely Darren H.
Ive got a little story for you guys, There are Turkish shops on most of the bases out here in Iraq. After researching the history of the meerschaum pipe i decided i wanted to buy one but the prices at the shops on base are outrageous! I found a nice skull shaped pipe like i wanted but it was being sold for $110.00, no sh**. So i decided to look online for a more reasonable price and came across your site, finding a pipe that was exactly like the one they offered at that shop for a mere $25, THANK YOU!
Elijiah
To Whom it May Concern:
If I had an award to give, you would be the prime candidate. I recently ordered a very hard to find Zippo from your website. To make a long story short, I have been looking for this particular Zippo for over 6 months. Apparently it has been discontinued, but it was given once as a gift with extreme sentimental value and then stolen. Every time I would find it on-line and try to order, I would get the response that it was discontinued and the company would refund my money. I came across your website and held my breath yet again. I was shocked when I received an e-mail the same day stating that my order had been shipped. I was still in denial thinking there was a mistake. My order (Sales Receipt #29891 dated 09/20/07) arrived two days later. I'm surprised you didn't hear the scream of happiness from South Carolina all the way in California! I now cannot wait until Christmas to give this long awaited surpr! ise!
Please accept my sincerest appreciation for the wonderful customer service, communication, shipping and product. I will recommend everyone to your company!
Very truly yours,
Michelle P.
Hi,
I received my order today and it is beautiful. Item# PS799R. The picture in your ad does not do it justice. Thank you so much for getting it shipped out on the same day as when I placed the order. This is a gift for my father whom is turning 75 and he will be absolutely stunned at the quality of your merchandise. I know it will make his day, Thank You, your service is great!
Thanks Again
Julie C.